Writing Task - Part 1 Template

Use this template (along with advanced grammar and vocabulary) to score CLB 9 or more.

Greeting (Salutation):


  • Dear Mr./Ms./Mx. Last Name: This is the safest option for most formal letters, especially when addressing someone you don't know well.
  • Dear Dr./Professor Last Name: Use this if you're addressing someone with a title like doctor or professor.
  • Dear [Title] [Last Name]: If you know the recipient's title but not their gender, use this option (eg, Dear Manager Smith).

When you don't know the receipt:

  • "To Whom It May Concern": This phrase is considered outdated and impersonal. Avoid if possible.
  • Use title-based greetings: Opt for greetings like “Dear Hiring Manager, ” “Dear Admissions Committee, ” or “Dear Customer Service Representative. ” This shows you've made an effort to address the relevant party.
  • Department-specific greetings: If addressing a specific department, use “Dear [Department Name] Team. ”


  • Dear [First Name] [Last Name]: This is appropriate for colleagues, acquaintances, or people in a professional setting where you have some familiarity.
  • Hello [First Name], or Hi [First Name], are acceptable if you have a more established relationship.

When you don't know the receipt:

  • Consider the context: If you're writing to a small organization or have some context about the recipient's role, use a greeting like "Dear [Department Name] Staff" or "Dear [Event Organizer]. "
  • Generic greetings: If unsure, use "Dear Sir or Madam" cautiously, as it can feel impersonal. Consider “Dear Reader” for open letters or “Dear [Organization Name] Team. ”


  • Hey [Nickname], or Hi [Nickname], are suitable for close friends and family.
  • Yo! or What's up? are very casual greetings best used with close friends in informal settings.


I hope this email finds you well.

I trust this message finds you in good health.

I wanted to express [my opinion/condolences]...

I wanted to take a moment to express ...

 I am writing to inquire about the ...

I am reaching out to inquire about the ...

The purpose of this [email] is to ...

I'm writing to share my thoughts on...

I am writing to bring attention to a matter that ...

I recently came across your ...

I am writing to address a concerning issue regarding the ...

Closing and Appreciation:

I believe that the [proposed changes] will significantly improve...

I look forward to ...

I trust that this ...

I trust that [...] will address this matter promptly and uphold its [...].

I trust that by ...

I'm excited about the prospect of ...

I look forward to witnessing the ...

 Thank you for your attention to this matter, and I appreciate your understanding and support during this ..

I appreciate your time and assistance in this matter.

Thank you for your understanding and cooperation.

Thank you for your time and consideration.

Please do not hesitate to contact me if further information is required.

I am available to answer any further questions you may have and can be reached at [Your phone number] or [Your email address].

I'm here to support you every step of the way.

I kindly request your understanding and cooperation in ...

I appreciate your understanding and am open to discussing [further strategies] to address this matter effectively.

I understand the [importance of teamwork] and apologize for any inconvenience this may cause.

By implementing these suggestions, I believe you can significantly enhance ...

Thank you for your attention to this issue, and I look forward to a swift resolution.

Closing Salutation:

Best regards,


Thank you and best regards,

Warm regards,